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How to find my journey to pay at the toll without barrier of Boulay?

You’ve passed the Boulay toll gantry but, when you come to pay online, you cannot find any trace of your journey:

  • You’ve logged in too late! You have not paid for your journey before the deadline. You will receive a payment request, with a €20 surcharge. You must send your payment to the address indicated on the payment request.
  • You might have logged in too early! Transactions can take up to 24 hours to appear on the system. Come back to our online payment system a bit later.
  • Other possibilities:
    • As a result of a technical fault, your vehicle has simply not been detected by the gantry. It is as if you didn’t pass the toll gantry at all. So you won't have anything to pay!
    • The number plate of the vehicle you used to go under the toll gantry was hidden or fake. This is an offence (Article L317-2) punishable by 6 points on your driving licence, a fine of €3750 and up to 5 years in prison. Photographs and videos of fraudulent journeys will be sent to the police.

Other frequently asked questions by our customers: