Aide en ligne - Autoroutes Sanef et Sapn

how do I close my account?

You can request that your customer account be closed at any time, online or by contacting our customer services.

  • If you have a Subscriber Pass, you must pay any outstanding amounts.
  • If you have a Prepaid Pass, any remaining balance on your tag will be refunded.
  • If you have an Anonymous Prepaid Pass (without a customer account), you cannot get a refund.

Other frequently asked questions by our customers: