In order for us to deal with your request, please provide the following information:
Motorway staff assisted
Remember: Only requests relating to damage to your vehicle will be taken into account. For any other request, please click here
- Attach a copy of the invoice for breakdown recovery services or any other document that was given to you.
- Specify the date and time of the event.
- Explain what happened, attach photographs of damage sustained.
- Documentary proof of going through the toll gate (receipt, subscription number, or the first 4 numbers and last 4 numbers of the bank card used).
- A copy of the vehicle registration document.
To send us your request file by email: click here
Send it by post to:
87, rue du Général Metman
57076 METZ cedex 03